Return and Refund
I would like to return:
You have 14 days from receipt of the package to request the return of one or more items. Simply send an email to hello@junaejewelry.com to inform us of your return request, specifying your order number and the reason for the return.
Then you will receive detailed instructions on how to prepare your package for return. The product must be new, unworn and returned in its original packaging.
Return costs are exclusively the responsibility of the customer. Customer wants to return multiple items from the same order, customer must return them together.
It is important to note that we do not make exchanges, but only provide refunds for returned items.
We will handle your request within a maximum of 3 days following receipt of your jewelry. You will then receive an email confirming that the refund has been made.
I would like to make an exchange:
We do not carry out exchanges. On the other hand, if an item does not meet your expectations, you can return it for a refund and reorder if necessary.
Refund
The refund will be made via the same payment method used by the customer during their purchase. The refund will be made no later than 3 days following receipt by Junae Jewelry of the returned items. The time frame within which the refund accrues on your card will depend on your bank's practices. Junae Jewelry cannot be held responsible for this delay.
The creation of Junae Jewelry
My name is Laura and I had the great opportunity to found my jewelry brand Junae Jewelry. Halfway between my studies and my work in a jewelry and accessories store, I discovered that finding THE unique piece for each of my clients had become a real passion.
From a tie necklace to an animal-shaped brooch, I encouraged my clients to express themselves freely through their personalities.
Each of us has our own identity and what makes us unique. So let's not forget, the greatest success of yours is daring to be yourself!
It was these experiences that made me want to create my own jewelry brand. It is in 2024 that the spark of Junae Jewelry comes to life.
Junae Jewelry focuses on originality by offering limited jewelry collections highlighted by different inspiring themes.
Our first Poker collection highlights the daring and ambitious woman, ready to take on challenges with confidence by letting herself be guided by her intuition, symbolized by our lucky charm, the protective eye.
Junae Jewlery is not just an accessory to add to your outfit. It's about appropriating feminine and unique pieces to highlight your personality.
Whether for a moment of celebration, a special appointment or an ordinary day, our jewelry will accompany you and enhance you on all occasions.
Each piece of jewelry is an expression of who you are, find yours now.
The birth of every piece
Imagine, draw, create; every step I commit to exploring is a fascinating journey . Each line tells a story, the story of Junae Jewelry.
The pieces are then made by hand in a workshop where artisans bring their know-how, contributing to the creation of the Junae Jewelry collections.
The jewelry is made of 925 thousandths Silver, covered with a thin layer of rhodium. Rhodium plating will help maintain the shine and limit oxidation in contact with the skin, thus increasing its durability.